Effective Friday, January 7, all city facilities will be closed to the public until further notice due to COVID impacts. Please contact the service department directly should you need assistance via phone or email for the latest updates on service delivery during this time.

COMMUNITY DEVELOPMENT

The Community Development Department will be closed to the public until further notice. In- person appointments will only be made if absolutely necessary and may be scheduled by calling the Community Development Department at 925-516-5405 Monday-Friday 8 a.m.- 5:00 p.m.

Permit Center – The City’s Permit Center on the first floor of City Hall will be closed to the public.

Customers wanting to submit applications, plans, and documents to the Community Development Department

• Customers can submit Planning and Building applications, plans, or documents to Community Development staff during normal business hours in the designated drop-off area in the lobby of City Hall, or through USPS or other delivery services. Please note that this is for drop-off only, staff will not be available in person. Application can be mailed to the following address: City of Brentwood, Attn: Development Services Division, 150 City Park Way, Brentwood CA 94513.

Customers wanting to receive permits, plans, and documents from the Community Development Department

• Customers can receive permits, plans, or documents from Community Development staff in designated pick-up area in the lobby of City Hall or through USPS or other delivery services, as requested. Please note that this is for pick-up only, staff will not be available in person.

Building – Plan Checks and Inspections - Customers needing direct assistance from Building staff may email: building@brentwoodca.gov or call (925) 516-5405.
Inspections must be scheduled through the City’s IVR by calling (925) 809-7930.

Community Enrichment - Residents can report possible code violations through the City's Brentwood Connect application: https://www.brentwoodca.gov/gov/pw/service_request.asp. Customers needing assistance from Community Enrichment may email: communityenrichment@brentwoodca.gov . 

Housing - General questions regarding the City's affordable housing programs can be submitted either by calling (925) 516-5305 or by email at: selias@brentwoodca.gov.

Planning - For any general planning or zoning related questions, customers may  call (925) 516-5405, email: planning@brentwoodca.gov.

Passports - Appointments for the processing of any passports are suspended until further notice. Passport services are currently available at the U.S. Post Office located at 18 Oak St., Brentwood. Phone: (925) 240-2065. 

ECONOMIC DEVELOPMENT

Economic Development Division staff is available to assist with questions and re-opening support for Brentwood businesses.  Please contact us by email at economicdevelopment@brentwoodca.gov or:

FINANCE AND INFORMATION SYSTEMS

Utility Payments

·         Methods of payment:

o    Online - https://brentwoodca.gov/gov/finance/util/pay.asp,

o    By phone – (925) 516-5415,

o    By mail, or by using the drop box located outside of City Hall at 150 City Park Way.

·         Staff will be available (8am – 5pm, Monday – Friday) at (925) 516-5415 or via email at ubmessages@brentwoodca.gov for service requests, to take a payment over the phone, or for general questions regarding your account. 

Business Licenses

·         You may apply or renew your Business Tax Certificate online at: https://brentwoodca.gov/gov/finance/license/default.asp 

·         Applications for new or renewal business licenses are available on the City website. The applications can be mailed to City Hall or placed in the Utility Billing payment drop box at City Hall.

·         Please email us at BTCmessages@brentwoodca.gov with any questions.

Accounts Payable – If you have questions about an invoice, please email accountspayable@brentwoodca.gov or leave a message at (925) 516-5460 and your call will be returned within one business day.

HUMAN RESOURCES AND RISK MANAGEMENT

Staff will be available at (925) 516-5191 or humanresources@brentwoodca.gov during regular business hours, Monday through Friday from 8 a.m. to 5 p.m.

PUBLIC WORKS

The Public Works Corporation Yard will be closed to the general public. Despite this closure, essential Public Works staff will be working and available during normal hours to respond to urgent phone messages. We want to assure our customers that our water treatment facilities, wastewater treatment facilities, garbage/recycling/green waste services, and critical street, traffic, and facility maintenance services will continue to operate to provide high quality essential services, and to protect the health and safety of our community.

PARKS AND RECREATION

Facilities Closed - through January 31st

Out of an abundance of caution and in response to concerns regarding the Omicron variant, the City of Brentwood will be closing the following  Parks and Recreation buildings:

Brentwood Community Center

Brentwood Senior Activity Center

• All current rentals will be honored if staffing is available. 
• We will not be taking in new rentals for January and February at this time. 
• Masks required for all attendees no matter on vaccination status

Outdoor Activity on Trails, Parks, and Playgrounds

•  Parks playgrounds, and trails are open.
•   Skate Park and sports courts are open from dawn to dusk. 

Administrative Services

•   Parks and Recreation Department – (925) 516-5444 
•  Parks and Recreation Department Email – ParksAndRecreation@brentwoodca.gov E-mails are monitored regularly by staff and routed for response accordingly.
• Until further notice, staff will no longer be collecting Utility Bill payments in the drop box at the Brentwood Community Center or the Brentwood Senior Activity Center. Utility Bill payments should be dropped off at City Hall, 150 City Park Way.

Parks Maintenance

•  Routine landscape maintenance will continue to be performed by the City’s landscape maintenance and tree maintenance contractors.
•  Landscape Maintenance Work Orders received by phone or through the internet – Work orders will be routinely monitored by a member of the Parks Maintenance Division.  Employee will assess priority, assign task, and follow up accordingly. Emergency work orders can be called in to (925) 516-5444 by leaving a message and staff will promptly address the issue.

Recreation Programming

•   Brentwood COVID-19 Senior Resource Guide
•  Registrations for courses can still be completed online at https://apm.activecommunities.com/brentwoodparksandrec/Home . 
•  Stay active and engaged at home!  For senior resources and fun family activities, visit: rec@home

Commission Meetings

•  Arts Commission, Park and Recreation Commission, Youth Commission, and Brentwood Neighborhood Committee meetings are now meeting on their respected dates via Zoom.

POLICE DEPARTMENT

·         The Police Department lobby located at 9100 Brentwood Blvd. will be temporarily closed beginning January 7, 2022.

·         Citation sign-offs and VIN verifications are handled on a case by case basis only, until further notice. Please call (925) 809-7911 prior to responding to the Police Department. Please be advised there may be fees involved.

·         Vehicle releases will be completed by records staff or an on duty police sergeant as time allows.

·         Fingerprinting services are available only on a limited basis, by appointment only, until further notice.

·         We continue to encourage residents to use our online reporting system to report non-urgent crimes that are not in progress. The types of reports that may be reported on line are: Harassing phone calls, hit and runs, identity theft, informational reports, lost property, supplemental reports, thefts (property value under $950), thefts from vehicles, unauthorized use of credit card, Vacation Watch requests, vandalism, vandalism to vehicle, and custody order violations. The link to access the online reporting system is https://www.brentwoodca.gov/gov/police/reporting/report.asp

·         All in-progress crimes and in-progress emergencies will be handled as usual.  We will continue to be aggressive on apprehending people who are in our city committing crimes.

·         We will be suspending citizen ride-alongs and police department tours/visitors until further notice.  No meetings involving the public will be held inside the Police Department building during this time.

·         Police Department Website https://www.brentwoodca.gov/gov/police/default.asp