COVID-19 Information

LAST UPDATED MARCH 30, 2020 AT 4:00  P.M.

Printable version of City Services in English 03-25-2020

Printable version of City Services in Spanish 03-25-2020   



As you may know, federal, state, and local governments are all working to respond to the threat posed by the novel coronavirus (“COVID-19”).  As the City takes steps to implement these measures, some members of the City of Brentwood workforce will not be reporting to their usual places of work and may have limited or no email access and may not receive or respond to your message as quickly as usual. 

**For information regarding the Novel Coronavirus, please contact Contra Costa County Health Department at (925) 313-6120 or visit their website at

**Para informacion sobre Novel Coronavirus, porfavor de comunicarse a Contra Costa County Health Department al (925) 313-6120 o puede utilizar el sitio web

The following facilities are CLOSED TO THE PUBLIC.  See detailed information below, sorted by Department, on how you can access City services










To mitigate the economic impacts caused by the COVID-9 pandemic, the City wants to highlight a variety of Local, State, and National programs and efforts:


Below, please find an update on the ways Congress, California, and Contra Costa are continuing to combat coronavirus (COVID-19). If you have not already done so, please check out the new section on our website with links to county, state, and federal resources that you and your family may find useful. You can visit it here:

Additionally, should you or someone you know from our district need help with a federal agency during this time, please do not hesitate to reach out to our district office at (925) 933-2660.

Coronavirus Aid, Relief, and Economic Security (CARES) Act

Today, Congress passed a $2 trillion stimulus package to help provide additional public health resources, support working people, and protect the economy. Some of the ways this legislation will help our communities during this pandemic include:

·        $1,200 direct rebates to individuals making $75,000 a year or less, with smaller amounts to those with higher incomes;

·        $2,400 direct rebates to couples filing taxes jointly making $150,000 or less, with smaller amounts to those with higher incomes;

·        $500 direct rebates for each child in a household;

·        $100 billion for hospitals;

·        Suspends federal student loan payments and interest accrual until September 30, 2020;

·        $10 billion for Small Business Administration (SBA) emergency grants to provide relief for small business operating costs;

·        Makes rent, mortgage, and utility costs eligible for SBA loan forgiveness;

·        $30 billion for the Disaster Relief Fund to provide financial assistance to state and local governments and nonprofits providing critical and essential services;

·        Extends unemployment insurance to 4 months instead of 3 months;

·        $600 per week increase in unemployment benefits;

·        $400 million to help states make their elections more secure; and

·        $150 billion coronavirus relief fund for state and local governments.

As more information becomes available about how to access this funding, we would be happy to answer any questions you have.

California Resources

Both Contra Costa County and the State of California are working diligently to provide the health care and economic supports our communities need during this crisis. Below are resources from the County and State that provide useful information and guidance.

·        Contra Costa Health Services Website

·        California Coronavirus Response Website

·        California Department of Public Health Coronavirus Updates


<message from Congressman Mark DeSaulnier's Office ends here>








    Permit Center – The City’s Permit Center on the first floor of City Hall is closed to the public through April 7th, unless extended by public declaration. During this period, staff will not be available to directly assist the public except as described below.

    Community Enrichment – To report a possible code violation, please use the City’s Brentwood Connect application. A link to the app is:

    Housing – For any general questions regarding the City’s affordable housing programs, please email:

    Planning – For any general planning or zoning related questions, please email:

    Passports – Appointments for the processing of any passports are cancelled through April 7th. Any persons who currently have a passport appointment prior to April 7th will need to reschedule their appointment on the City’s website. Anyone wishing to make a new appointment to process a passport should also go to the website to make an appointment. The link to the website is:

    Major Residential and Commercial Projects – Although City Hall is closed, staff will be available to conduct plan checks and site inspections for current major residential and commercial projects. Contractors wishing to schedule an inspection should email:


    Utility Payments

    • Payments will not be accepted in person during this time.

    • Methods of payment:

    • The drop boxes located at the Senior Center and Community Center will be closed during this time.

    • Staff will be available (8am – 5pm, Monday – Friday) at (925) 516-5415 or via email at for service requests, to take a payment over the phone, or for general questions regarding your account. 

    Business Licenses

    Accounts Payable – Accounts Payable will continue processing invoices. If you have questions about an invoice, please leave a message at (925) 516-5460 and your call will be returned within one business day.


    Economic Development Division staff is available for business phone or e-mail consultations during the COVID-19 emergency shelter-in-place declaration.  Please contact any of the following to discuss any support the City can provide:

    Terrence Grindall
    Assistant City Manager

    Peggy Berglund
    Senior Analyst

    Josh Ewen
    Senior Analyst



    Staff will be available at (925) 516-5191 or to provide essential services to City employees and the public.


    In accordance with the latest Contra Costa Health Services requirements to minimize the spread of COVID-19, until further notice, the Public Works Corporation Yard will be closed to the general public. Despite this closure, essential Public Works staff will be working and available during normal business operation hours to respond to urgent phone messages. We want to assure our customers that our water treatment facilities, wastewater treatment facilities, garbage/recycling/green waste services, and critical street, traffic, and facility maintenance services will continue to operate to provide high quality essential services, and to protect the health and safety of our community.

    Please see the following link for contact information:


    ALL Facilities Closed:

    • Brentwood Community Center

    • Brentwood Senior Activity Center

    • Sunset Park Athletic Complex

    • Playgrounds, Sports Courts, Picnic Areas, Dog Parks, and Restrooms within Parks

    Outdoor Activity on Trails, Parks, and Playgrounds:

    • Parks and trails remain open, however, according to Contra Costa Health Services, public or private gatherings occurring outside a household are prohibited. 
    • The surfaces of playgrounds, benches, picnic tables etc. are not routinely sanitized. 
    • Restrooms will be closed at all parks. 
    • Please follow social distancing guidelines from Contra Costa Health Services regarding all outdoor activity.

    Administrative Services:

    • Parks and Recreation Department Voice Mail – (925) 516-5444

    Voice mails left at this number will be monitored regularly by Admin staff and routed accordingly.

    • Until further notice, staff will no longer be collecting Utility Bill payments in the drop box at the Brentwood Senior Activity Center. Utility Bill payments should be dropped off at City Hall, 150 City Park Way.

    Parks Maintenance:

    • Routine landscape maintenance will continue to be performed by the City’s landscape maintenance and tree maintenance contractors.

    • Landscape Maintenance Work Orders received by phone or through the internet – Work orders will be routinely monitored by a member of the Parks Maintenance Division.  Employee will assess priority, assign task, and follow up accordingly. Emergency work orders can be called in to (925) 516-5444 by leaving a message and staff will promptly address the issue.

    Recreation Programming:

    • All cancellations for classes, programs, special events, and rental cancellations through April 7th are already being communicated to renters, participants, and user groups.  As the date may be extended for facility closures and cancellations, Recreation Division staff will be in contact with those groups/renters/participants involved on an ongoing basis as updates for the shelter-in-place end-date become available.

    • Registrations for courses with start dates after April 7th can still be completed online at ActiveNet Communities

    • Stay active and engaged at home!  For ideas and tips, visit: rec@home

    Commission Meetings:

    • Arts Commission, Park and Recreation Commission, Youth Commission, and Brentwood Neighborhood Committee meetings are cancelled until further notice.


    • The Police Department lobby located at 9100 Brentwood Blvd. will be closed until April 7, 2020, or until further notice. 

    • Citation sign-offs and VIN verifications at the Police Department will not be done at this time. 

    • Vehicle releases will be completed by an on duty police sergeant as time allows.

    • Fingerprinting services will not be offered during this period

    • We will not stop investigating crimes or making arrests; however, we will be modifying our response to some situations. Cold property crimes and other non-urgent, non-life-threatening issues will be handled either on-line or by phone calls from officers. We are asking the citizens to help us in implementing some practical measures to contain the spread of this virus and ensure the health and safety of our community:

    • We encourage residents to use our online reporting system to report non-urgent crimes that are not in progress. The types of reports that may be reported on line are: Harassing phone calls, hit and runs, identity theft, informational reports, lost property, supplemental reports, thefts (property value under $950), thefts from vehicles, unauthorized use of credit card, Vacation Watch requests, vandalism, vandalism to vehicle, and custody order violations. The link to access the online reporting system is

    • All non-urgent crimes, or issues not mentioned above will be handled by officers via phone calls in lieu of an in-person police response. In cases where an in-person response is necessary (evidence collection, suspect contact, etc.), the Health Services recommended social distance guidelines will be adhered to.

    • During this period, only limited property will be released from the Evidence Division, and by appointed only.

    • All in-progress crimes and in-progress emergencies will be handled as usual.  We will continue to be aggressive on apprehending people who are in our city committing crimes.

    • We will be suspending citizen ride-alongs and police department tours/visitors until further notice.  No meetings involving the public will be held inside the Police Department building during this time.

    • Police Department Website