LAST UPDATED JUNE 04, 2020 AT 5:00 P.M.
Printable version of City Services in English 06-04-2020
Printable version of City Services in Spanish 06-04-2020
PRESS RELEASES & EXECUTIVE ORDERS
Emergency Order 20-01 - City Operations (added 4-03-2020)
Emergency Order 20-02 - Employee Operations (added 4-03-2020)
City Council Resolution - Funding for Community Resource Organizations (added 4/22/2020)
Press Release Dated 04-02-2020
Press Release Dated 03-16-2020
CITY SERVICES
DEPARTMENTAL INFORMATION FOR COVID-19
As you may know, federal, state, and local governments are all working to respond to the threat posed by the novel coronavirus (“COVID-19”). As the City takes steps to implement these measures, some members of the City of Brentwood workforce will not be reporting to their usual places of work and may have limited or no email access and may not receive or respond to your message as quickly as usual.
**For information regarding the Novel Coronavirus, please contact Contra Costa County Health Department at (925) 313-6120 or visit their website at https://www.coronavirus.cchealth.org/
**Para informacion sobre Novel Coronavirus, porfavor de comunicarse a Contra Costa County Health Department al (925) 313-6120 o puede utilizar el sitio web https://www.coronavirus.cchealth.org/
To mitigate the economic impacts caused by the COVID-9 pandemic, the City wants to highlight a variety of Local, State, and National programs and efforts:
The following facilities are CLOSED TO THE PUBLIC. See detailed information below, sorted by Department, on how you can access City services
Permit Center – The City’s Permit Center on the first floor of City Hall is currently closed to the public. During this period, staff will not be available to directly assist the public except as described below.
Permits and Applications - The Contra Costa Health Officer’s New Shelter Order issued on April 29 now allows construction activities. In response, Community Development staff is accepting and processing Building and Planning permit applications, and will conduct field inspections – all while strictly maintaining required social distancing. Processing timeframes may be extended in order for staff to adhere to the County Health Officer’s COVID-19 orders. Here is a synopsis of how Community Development will process permits and applications under this new order:
Customers wanting to submit applications, plans, and documents at City Hall
Customers can still submit applications, plans, or documents to Community Development staff by email or through USPS or other delivery services.
Those customers needing to submit applications, plans, or documents directly at City Hall will have to follow these protocols:
Customers must set up an appointment time to submit application materials by leaving a message at (925) 516-5405 or emailing building@brentwoodca.gov
Because City Hall is closed, the customer will not be able to enter the building.
At the main entrance door to City Hall, signs will direct customers to call (925) 516-5405.
The customer must wear a protective mouth covering when interacting with City staff.
A staff member, wearing a protective mouth covering and gloves, will greet the customer at the main door with a rolling cart.
The customer will place the documents in the cart.
Staff will inform the customer the documents will stay in the cart overnight and will not be handled by staff until the next day.
Customers may also set up an appointment time to submit application materials by calling the same number or e-mailing building@brentwoodca.gov
Customers wanting to receive applications, plans, and documents at City Hall
Customers can still receive applications, plans, or documents from Community Development staff by email or through USPS or other delivery services, as requested.
Those customers needing to receive applications, plans, or documents directly at City Hall will have to follow these protocols:
Customers must set up an appointment time to pick up approved permits by working with the staff member who issued their permit.
Because City Hall is closed, the customer will not be able to enter the building.
The customer must wear a protective mouth covering when interacting with City staff.
A staff member, wearing a protective mouth covering and gloves, will greet the customer at the main door with a rolling cart containing the customer’s documents.
The customer will then receive the documents from the cart.
Building – Plan Checks and Inspections - Building inspectors will conduct plan checks and inspect construction work in the field. Customers needing direct assistance from Building staff will have to either call (925) 516-5405 or email: building@brentwoodca.gov.
Inspections may be scheduled through the City’s IVR by calling (925) 809-7930.
Development Services - Development Services staff will continue to take in applications for permits remotely, either via computer or by mail. They will also be able to receive documents, as outlined above. Applications for all permit types will be reviewed and issued when all necessary conditions are met. For more information on permits and applications, customers are requested to either call (925) 516-5405 or email: building@brentwoodca.gov
Inspections may be scheduled through the City’s IVR by calling (925) 809-7930.
Community Enrichment -Residents can report possible code violations through the City's Brentwood Connect application. A link ot the app is:
https://www.brentwoodca.gov/gov/pw/service_request.asp
Housing - General questions regarding the City's affordable housing programs can be submitted either by calling (925) 516-5305 or by email at: selias@brentwoodca.gov
Planning - Planning staff will be processing permit applications and plan checks.For any general planning or zoning related questions, customers need to call (925) 516-5404 or email: planning@brentwoodca.gov.
Passports - Appointments for the processing of any passports are cancelled through May 31st. Anyone who currently has a passport appointment prior to May 31st will need to reschedule their appointment on the City’s website. Anyone wishing to make a new appointment to process a passport should also go to the website to make an appointment. The link to the website is: https://www.brentwoodca.gov/gov/admin/clerk/passport.asp
Utility Payments
Business Licenses
Accounts Payable – Accounts Payable will continue processing invoices. If you have questions about an invoice, please leave a message at (925) 516-5460 and your call will be returned within one business day.
Asistencia Para Pequeñas Empresas
Economic Development Division staff is available for business phone or e-mail consultations during the COVID-19 emergency shelter-in-place declaration. Please contact any of the following to discuss any support the City can provide:
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Terence Grindall Assistant City Manager 925-516-5181 tgrindall@brentwoodca.gov |
Peggy Berglund Senior Analyst 925-516-5187 pberglund@brentwoodca.gov |
Josh Ewen Senior Analyst 925-418-2418 jewen@brentwoodca.gov |
To mitigate the economic impacts caused by the COVID-19 pandemic, the City wants to highlight a variety of State and National programs and efforts to support small businesses and their workers.
Staff will be available at (925) 516-5191 or humanresources@brentwoodca.gov to provide essential services to City employees and the public.
In accordance with the latest Contra Costa Health Services requirements to minimize the spread of COVID-19, until further notice, the Public Works Corporation Yard will be closed to the general public. The Recycled Water Fill Station, however, will now be open starting on June 8, 2020 in accordance with the latest Health Order. Additional information about the Fill Station, including hours of operation, is available on the following link:
https://www.brentwoodca.gov/gov/pw/water/drought/water_conservation/recycled_water_fill_station.asp
Essential Public Works staff will be working and available during normal business operation hours to respond to urgent phone messages. We want to assure our customers that our water treatment facilities, wastewater treatment facilities, garbage/recycling/green waste services, and critical street, traffic, and facility maintenance services will continue to operate to provide high quality essential services, and to protect the health and safety of our community.
Construction projects (both private and public) will be allowed in accordance with the latest Order. All construction projects must comply with the latest Contra Costa Health Services Construction Safety Protocols (see the following link for more information: https://www.coronavirus.cchealth.org/health-orders ).
Please see the following link for contact information: https://www.brentwoodca.gov/gov/pw/contact.asp
Brentwood COVID-19 Senior Resource Guide
Brentwood Community Center
Brentwood Senior Activity Center
Outdoor Activity on Trails, Parks, and Playgrounds:
Administrative Services:
Parks and Recreation Department Voice Mail – (925) 516-5444
Voice mails left at this number will be monitored regularly by Admin staff and routed accordingly.
Parks and Recreation Department Email – ParksAndRecreation@brentwoodca.gov Emails will be monitored regularly by staff and routed for response accordingly.
Until further notice, staff will no longer be collecting Utility Bill payments in the drop box at the Brentwood Community Center or the Brentwood Senior Activity Center. Utility Bill payments should be dropped off at City Hall, 150 City Park Way.
Parks Maintenance:
Routine landscape maintenance will continue to be performed by the City’s landscape maintenance and tree maintenance contractors.
Landscape Maintenance Work Orders received by phone or through the internet – Work orders will be routinely monitored by a member of the Parks Maintenance Division. Employee will assess priority, assign task, and follow up accordingly. Emergency work orders can be called in to (925) 516-5444 by leaving a message and staff will promptly address the issue.
Recreation Programming:
All cancellations for special events, and rental cancellations through November are already being communicated to renters, participants, and user groups. As the date may be extended for facility closures and cancellations, Recreation Division staff will be in contact with those groups/renters/participants involved on an ongoing basis as updates for the shelter-in-place end-date become available.
Registrations for courses beginning in July can still be completed online at https://apm.activecommunities.com/brentwoodparksandrec/Home .
Commission Meetings:
Registrations for courses with start dates after July 1st can still be completed online at ActiveNet Communities.
Stay active and engaged at home! For senior resources and fun family activities, visit: rec@home
The Police Department lobby located at 9100 Brentwood Blvd. will be closed until further notice.
We will not stop investigating crimes or making arrests; however, we will be modifying our response to some situations. Cold property crimes and other non-urgent, non-life-threatening issues will be handled either on-line or by phone calls from officers. We are asking the citizens to help us in implementing some practical measures to contain the spread of this virus and ensure the health and safety of our community: