Water Shutoff Policy SB 998

Senate Bill 998 (SB 998) states that a customer must be at least 60-days delinquent in payment of a utility bill before a water provider may terminate services.  This 60-day requirement before discontinuation of water service will apply to all City of Brentwood water customers.  The State of California adopted SB 998 on September 28, 2018, to establish by statute the Water Shutoff Protection Act (California Health and Safety Code Section 116900).  As an urban water supplier with more than 200 service connections, the city is required to comply with the Water Shutoff Protection Act including adoption of a water shut off policy for nonpayment for residential users to become effective on or before February 1, 2020.

City Policy on Residential Water Discontinuation for Nonpayment of A Delinquent Account

Effective February 1, 2020, SB 998 requires urban and community water system to report annually on its website and to the State Water Resources Control Board the number of service discontinuations for inability to pay. 

Reporting Calendar Year:

                2020                          349

                2021                                0

                2022                           563

                2023                          1,134

                2024                         1,276

2025                        1,389